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SERVICES

Top Dog offers a broad range of services for our clients. Associated with our out-of-the-box reporting and analysis modules, we provide 3 levels of service to support our mission of providing the most effective analytical tools for our customers to use in the day-to-day management of their business. We also offer a full range of capabilities to support the most advanced I.T. infrastructures. Additionally, we provide custom design and development, along with consulting, training and support services.

 

STANDARD MODULE RELATED SERVICES

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INSTALLATION

  • Recommended Server Configuration

  • Recommended Microsoft Software Licensing

  • Data Mapping

  • Data Extraction

  • Software Installation

  • Security Configuration

  • System Testing

  • Web-Based Product Training

ANNUAL SUPPORT

  • Continuing Web-Based Product Training

  • Data Update Monitoring

  • Data Mapping Revisions

  • Product Help Desk

  • Trouble Shooting

  • Bug Fixing

  • Periodically Scheduled Product Updates

  • Routine Data Recovery

A LA CARTE SERVICES

  • On-site Product Training

  • Advanced Technical Training

  • Database Recovery

  • Server Migration

  • Module Migration / Upgrades

ADVANCED TECHNICAL SERVICES

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Services: Services

  • Azure Hosting Design & Implementation

  • Microsoft Software Licensing

  • Microsoft Software Audit Consulting

  • Server Virtualization

  • Advanced Network Monitoring

  • Sharepoint Implementation

  • EDI Integrations

  • API Design & Development

  • VAST / Azure Migrations

  • VAST Customizations

  • Third-party Integrations

  • Dashboards

  • Custom SSRS Reporting

  • Consulting

  • Training

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