
SERVICES
Top Dog offers a broad range of services for our clients. Associated with our out-of-the-box reporting and analysis modules, we provide 3 levels of service to support our mission of providing the most effective analytical tools for our customers to use in the day-to-day management of their business. We also offer a full range of capabilities to support the most advanced I.T. infrastructures. Additionally, we provide custom design and development, along with consulting, training and support services.
STANDARD MODULE RELATED SERVICES
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INSTALLATION
Recommended Server Configuration
Recommended Microsoft Software Licensing
Data Mapping
Data Extraction
Software Installation
Security Configuration
System Testing
Web-Based Product Training
ANNUAL SUPPORT
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Continuing Web-Based Product Training
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Data Update Monitoring
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Data Mapping Revisions
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Product Help Desk
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Trouble Shooting
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Bug Fixing
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Periodically Scheduled Product Updates
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Routine Data Recovery
A LA CARTE SERVICES
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On-site Product Training
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Advanced Technical Training
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Database Recovery
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Server Migration
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Module Migration / Upgrades
ADVANCED TECHNICAL SERVICES
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Azure Hosting Design & Implementation
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Microsoft Software Licensing
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Microsoft Software Audit Consulting
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Server Virtualization
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Advanced Network Monitoring
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Sharepoint Implementation
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EDI Integrations
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API Design & Development
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VAST / Azure Migrations
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VAST Customizations
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Third-party Integrations
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Dashboards
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Custom SSRS Reporting
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Consulting
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Training