SERVICES
Top Dog offers a broad range of services for our clients. Associated with our out-of-the-box reporting and analysis modules, we provide 3 levels of service to support our mission of providing the most effective analytical tools for our customers to use in the day-to-day management of their business. We also offer a full range of capabilities to support the most advanced I.T. infrastructures. Additionally, we provide custom design and development, along with consulting, training and support services.
STANDARD MODULE RELATED SERVICES
INSTALLATION
Recommended Server Configuration
Recommended Microsoft Software Licensing
Data Mapping
Data Extraction
Software Installation
Security Configuration
System Testing
Web-Based Product Training
ANNUAL SUPPORT
-
Continuing Web-Based Product Training
-
Data Update Monitoring
-
Data Mapping Revisions
-
Product Help Desk
-
Trouble Shooting
-
Bug Fixing
-
Periodically Scheduled Product Updates
-
Routine Data Recovery
A LA CARTE SERVICES
-
On-site Product Training
-
Advanced Technical Training
-
Database Recovery
-
Server Migration
-
Module Migration / Upgrades
ADVANCED TECHNICAL SERVICES
-
Azure Hosting Design & Implementation
-
Microsoft Software Licensing
-
Microsoft Software Audit Consulting
-
Server Virtualization
-
Advanced Network Monitoring
-
Sharepoint Implementation
-
EDI Integrations
-
API Design & Development
-
VAST / Azure Migrations
-
VAST Customizations
-
Third-party Integrations
-
Dashboards
-
Custom SSRS Reporting
-
Consulting
-
Training